Vehicle lifts are essential for transporting your scooter or wheelchair, and if they malfunction, it can leave you in a tough spot. Let’s look at some of the most common issues people face with their lifts—and how to fix them.
My Wheelchair or Scooter Lift is Folding with My Device on It
The likely cause? A stuck j-cam. So, what’s a j-cam? It’s a small but critical part of your vehicle lift that controls whether the platform folds up when the lift is raised.
In simple terms, the platform should fold up when it’s empty, but definitely shouldn’t when your scooter or wheelchair is on it. If the j-cam gets stuck, it may cause the lift to fold even when your device is loaded, usually due to built-up grime from the road.
The Solution
If you’re dealing with a stuck j-cam, have an authorized dealer inspect it. They’ll either clean or replace it depending on the condition.
Prevention
To prevent this issue, avoid oiling or greasing the j-cam. Most manufacturers warn against this because lubricants attract dirt and road debris, which can lead to the very problem you’re trying to avoid. In this case, keeping the j-cam dry and clean is your best bet.
Wheelchair or scooter lift platform is tipping forward on the way down
Surprisingly, this isn’t a problem at all—it’s actually a feature. When your lift tips forward as it lowers, it allows the outer edge of the platform to touch the ground first. This ensures the platform is completely flat when you’re ready to roll your scooter or wheelchair onto it.
Wheelchair or Scooter Lift Doesn’t Have Power
The Solution
If your lift suddenly stops working, the first thing to check is your vehicle’s fuse or breaker. A blown fuse is often the culprit. If that’s not the issue, the problem could be within the wiring between the battery and the lift, or with the lift itself. In either case, you’ll likely need assistance from an authorized dealer.
Temporary Fix
If your lift has no power, you’re not stranded. Most lifts, including Harmar and Bruno units, have a manual option for emergencies.
For Harmar lifts, remove the small plastic cap on top of the motor housing (the “head”). Inside, you’ll find a bolt. With a ⅜ socket and a drill, you can manually move the lift up or down.
For Bruno lifts, remove the small Phillips screw at the bottom of the motor housing to take off the cap, and then follow similar steps to manually operate the lift.
The Wrong Lift
Many vehicle lift manufacturers provide apps or charts that help match your vehicle with the right lift. The key elements they consider are your vehicle’s make/model and your mobility device’s make/model.
Proper matching is critical for several reasons:
- Not every lift is compatible with every vehicle. Factors like hitch tongue weight and ground clearance matter.
- Scooters and wheelchairs vary in size and shape, so not all devices fit all lifts.
Some people are tempted to save money by purchasing a used lift or buying from a discount website. While that can work, you must do your homework first. Always check the lift’s brand and model and then use the manufacturer’s compatibility tool to confirm that the lift will work with both your vehicle and mobility device.
Conclusion
Vehicle lifts are vital tools for maintaining your independence, and while they are generally reliable, knowing how to troubleshoot common issues can save you from unexpected headaches. Whether it’s a stuck j-cam, power loss, or ensuring you’ve got the right lift for your vehicle and mobility device, a little knowledge goes a long way. Always follow your manufacturer’s guidelines and don’t hesitate to reach out to an authorized dealer for expert help. With proper care and attention, your lift will continue to serve you smoothly for years to come.
